To disable call forwarding and have calls to your number immediately route to voicemail, follow these instructions:

  • Login to your account
  • Select Numbers
  • Select on your number
  • Select Voicemail & Text

Locate the setting for Ring my phone, then send calls to VM after. To the right of that label, select this option from the dropdown:

Immediately - This will send callers immediately to voicemail.

Save your changes.